Troubleshooting Guide

Encountering issues? Most problems in Socibot are related to system dependencies or configuration. Follow this guide to resolve common issues quickly.

Startup & Preflight Issues

Preflight Check: Google Chrome Not Found

Socibot cannot locate your Google Chrome installation.

  • Ensure the latest version of Google Chrome is installed in the default Applications folder (macOS) or Program Files (Windows).
  • If using a portable version, please install the official stable version.

Preflight Check: Chromedriver Provisioning Failed

Socibot failed to download the automation driver.

  • Check your internet connection.
  • Ensure you have write permissions to your user folder (~/.socibot).
  • Mac users: Check if xattr is allowed to run to clear quarantine attributes.

"System Checks Failed: Minimum RAM/Disk"

Your system is low on resources.

  • Clear at least 10GB of disk space for video caching.
  • Close heavy applications (like Chrome tabs or IDEs) to free up RAM.

Automation & Upload Failures

Videos Permanently Marked as "Failed"

Socibot stops after a few retries. Common causes:

  • !

    Account Flag: Your account might be temporarily flagged for too many uploads. Check in a regular browser.

  • !

    Profile Lock: A previous session crashed and left a lock file. Restart Socibot to clear locks.

  • !

    Target Disappeared: If you changed your channel name or ID, delete and re-add the account.

Licensing & Security

"Machine ID Change Detected"

Licenses are tied to specific hardware.

  • If you upgraded your CPU/Motherboard or reinstalled your OS, your machine ID might have changed.
  • Contact support@beyoglu.dev to reset your activation.

Getting Expert Help

If none of the above solve your issue, we need your logs to diagnose the problem.

Log File Locations:

Windows%AppData%\Socibot\logs\app.log
macOS~/Library/Application Support/Socibot/logs/app.log

Send these logs along with a screenshot of the error to support@beyoglu.dev.

Contact Support
Socibot Automation - Social Media Video Publishing